Home Network Solutions

Well it has become clear that a a business Home Network Solutions Web site design is coming along. Since we now use Drupal as one of our development tools we have been developing a number of new site. 

One of these sites has caused us a and our current host a few headaches.

week had an issue with the correct php version need fastcgi enable to bypass the safe mode limitations and to all the running of php5.

They corrected it  only for us to find the we could not ftp onto the site to update files

then we lost total ftp access  to all site not good but atleast the site where still running.

They corrected it.

We went to backup our database using thr PLesk link to there copy of PHPMYADMIN  only to find the password in the link were incorrect. we asked them to  correct  the plesk credentials.

They change the DATABASE password and took the site down for 3 hours.................

Now we at Home Network Solutions are mild manner people but when a website hosting company does that you seriously have to wonder if they should be in business. I mean all the other problems happen, software fails and configurations get corrupted.  But if you don't know a password for a working database on which you customer  runs ther website you are hosting.  Do you? Would you not as the maintainer to either provide a password or where one can be obtained  prior to changing it.  Not acording to one of their senior technical support agents (n it may have been consultant but with that mistake he we know its just a title)

Well  with that attidude I went in search of a new hosting suppier.

We checked for PHP versions , The core php modules required,  we checked the Mysql version.  We collect our mail from a catchall address  via pop3 to our exchange server.  multiple site unlimited bandwidth.

Found the idea candidate - even came with a recommendation  for a fellow developer. 

They support  Windows or Linux  servers

IIS or apache 1.3

PHP5.2.6

Mysql5

POP3

looked good on paper transfer the domians across  ( very rapid started it saturday completed by monday)

left the current DNS setting until go the site up.

upload drupal checked the server

500 error   - 

ok try a free install of drupal still the same   went to the log files for the server....

......   most of the security features of the htaccess files have to be disabled to allow the site not to error in the logs  however those features are required by drupal.

 oh well think tec-support wil help

raised a ticket  and no reply -- telephone support  9-5:30    !!!!

thought need to change passswords for the pop3 mail download -  cannot download mail  need to check further  found i can onlt delete mail by the web interface !!!!

this is going to RAT @%$£  fast.

come back for the next thrilling episode..  tomorrow.